Terms of service.
Effective Date: 07/30/2025
Welcome to ALYSSA CARINA CO (“Company”, “we”, “our”, or “us”). These Terms and Conditions (“Terms”) govern your use of our website and services, including any bookings, payments, and communications made through www.alyssacarinaco.com (“Site”).
By accessing or using this Site and/or booking our services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our services.
1. Services
We provide virtual assistant services, including but not limited to administrative support, client communication, and organizational assistance. Service details, rates, and availability are listed on our website and are subject to change without notice.
2. Bookings and Payments
You may book services directly through our website without creating an account. Full payment is due at the time of booking unless otherwise agreed in writing.
All subscription (retainer) packages are billed on a monthly basis and will auto-renew unless canceled in accordance with Section 4.
3. No Refunds or Cancellations
All sales are final. We do not offer refunds, exchanges, or cancellations once a booking or subscription payment has been processed. Please ensure your selection is correct before confirming your purchase.
4. Subscription and Retainer Terms
By subscribing to a monthly retainer package, you agree to recurring billing. You may cancel your subscription at any time by providing written notice at least 7 days before your next billing cycle. Failure to cancel within this time frame will result in charges for the upcoming month.
5. Client Responsibilities
Clients are responsible for:
Providing clear instructions and materials necessary to complete tasks
Responding in a timely manner to communication
Respecting boundaries regarding availability, office hours, and scope of work
6. Intellectual Property
All content on this Site—including text, graphics, logos, and service offerings—is the property of [Your Business Name] and may not be copied, reproduced, or used without written permission.
7. Privacy Policy
We collect personal data including your name, email address, and phone number for the purposes of communication, billing, and service delivery. Your information will never be sold or shared without your consent, except as required by law.
8. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising out of your use of our Site or services. Our total liability for any claim related to our services shall not exceed the total amount paid by you for the service in question.
9. Governing Law
These Terms are governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, United States.
10. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will take effect immediately upon posting on this page. It is your responsibility to review these Terms periodically.
Contact
If you have any questions about these Terms, please contact us at alyssacarinaco@gmail.com.